Shipping policy
📦SHIPPING:
Check the shipping estimates on each product page. This is used as a guide but kindly contact us if you need your product by a particular date prior to ordering. Our average ship time from when the order is placed to when it actually ships is 2 days, however at times it will take our standard 7-10 business days to ship. We are always eager to help you with your product questions. We typically ship via USPS First Class. We ship to addresses provided. If a package is returned, it is the customer’s responsibility to pay for re-shipment to another address. Please note: Due to disruptions from lack of personnel with USPS and potential shipping carrier delays, there’s a chance your package may not arrive on the original estimated date. Delivery dates via USPS are an estimate and any delays are out of our control. If you need an order earlier than the estimated shipping date, please message me prior to ordering and we will do our best to accommodate. We are not responsible for late arrivals, damaged or lost packages. WE WILL NOT replace or refund items late, lost or damaged in the mail. Orders that are mishandled or lost by the Postal Service, which are shipped with no insurance, cannot be replaced for free. We ship United States Postal Service, first class or priority with tracking provided. We cannot be responsible for your order once USPS takes possession of your order. USPS First Class or Priority Mail is highly reliable with little to no issues for delivery once dispatched. Please note that when your item has been marked as shipped that it will be picked up by USPS the next business day. WE ARE NOT RESPONSIBLE if your order confirms “delivered” to address you provided and you are unable to locate package or if you are the victim of porch pirating (theft). If we do decide to replace your item,(and this is a case by case basis) we will only ship first class without tracking. This is more cost effective for us and we are doing you a favor by replacing your item so we will not pay extra for tracking. If we replace your item it will only be once that we will be willing to do this. If it doesn't arrive a second time we will not replace it again. Also, if we decide to replace your product it will be put into our production schedule after all other orders are completed.
📦TRACKING:
Tracking Numbers are available once the order has shipped.
🚀RUSH ORDERS:
Kindly contact us prior to ordering if your package is needed by a particular date. If we are not contacted before with a date needed by we are not responsible if it doesn't arrive in time. Adding a note to the order will not guarantee arrive by the date requested. You must contact us before placing the order to see if we can accommodate your delivery date. We will do our best to get this out as soon as possible. However, our orders are done in the order that they arrive. Our processing time is about 3-5 to 5-7 business days at any given moment. We do have a "rush/skip the line option” as well as upgraded shipping options. We have provided the links for those below. Please note these are added on options once you place your initial order.
https://www.etsy.com/listing/836472013/rush-orderskip-line-add-on-order-for?cli...
www.etsy.com/shop/SewGirlieSeersucker?ref=shop-header-name&listing_id=10...
❓QUESTIONS?
Please contact us regarding any questions you have about our products or services. We are here to help!
📦FIRST CLASS:
Usually takes about 5-7 days to arrive (USPS does NOT guarantee delivery by a certain date with this shipping option) Once our facility has shipped your package it is out of our hands, and we have absolutely no control of when it will ultimately arrive. You will receive a tracking number(s) where you can track your packages progress. We are not responsible for late arrivals, damaged or lost packages. WE WILL NOT replace or refund items late, lost or damaged in the mail so please do not ask. USPS, FedEx, and UPS are experiencing unprecedented volumes of shipments and delays are to be expected. As most of you are aware global challenges in the supply chain are creating certain product shortages and delivery delays that are industry wide and beyond our control. Shipping delays are the new normal! Please be mindful of this when placing your orders.
If you want something we suggest DON’T WAIT TO ORDER!
Track your package via USPS.com. Tracking through Etsy does not always provide the most current status on your package. Please note, orders sometimes get delayed in transit, especially around the holidays. We unfortunately have absolutely NO control over your package once it’s dropped off with USPS and cannot be held liable for any shipping delays. Postal Service Priority Mail products and First-Class packages may temporarily require more time to be delivered due to limited transportation availability and lack of personal. Orders that get delayed are late, lost or damaged in transit and therefore don’t arrive by a certain date will not be refunded